Frequently Asked Questions
Everything you need to know about our premium pickleball gear.
What is the shipping time for 11SIX24 orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States.
Do you offer a warranty on your pickleball paddles?
Yes, all 11SIX24 paddles come with a 6-month limited warranty against manufacturer defects to ensure you play with confidence.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are 11SIX24 paddles USA Pickleball Approved?
Yes, our performance paddles are tested and approved by USA Pickleball for sanctioned tournament play.
How should I clean and maintain my paddle?
We recommend using a specialized grip eraser or a slightly damp microfiber cloth to clean the face. Avoid leaving your paddle in extreme heat, such as inside a hot car.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay for a secure and seamless checkout experience.